Workshops

These workshops cover a broad range of topics, from project management to customer service. Our aim in every case is to build and reinforce your organizational capacity.

• Building a High Performance Culture

  Think about the last time you worked in an organization where there was excitement in the air; where you felt the organization cared about your growth and development; where everything possible was done to enhance the client experience; and where everyone was pulling in the same direction. Almost certainly, that was a high performing organization.
  
  

  Target Audience

  Building a High Performance Culture is a half day seminar for leaders, change agents, and human resource managers interested in organizational culture transformation.  Our primary purpose is to support leaders in building high-performance, values-driven cultures to attract and keep talented people, and increase staff engagement.
   

  Seminar Objectives
  1. The new business paradigm of the 21^st century – the value of cultural capital to attract, engage, and retain high performers, and make work meaningful;
  2. The Barrett Values Centre Cultural Transformation Model and Tools (CTT), how the tools work, measuring the intangible, and the cost of entropy for successful organizational transformation; 
  3. Opportunity to experience the tools;
  4. Roadmap a whole-system change process.
  
  

   

  Overview

  Organizations today are dealing with complex, unprecedented change that is stretching systems and people beyond anything experienced in the past. We are seeing business challenges that require new ways of delivering services, and expectations that require a level of agility, resilience and responsiveness like none experienced before. Achieving business goals in this climate depends on the collective wisdom and talents of everyone in the organization and their ability to collaborate, and adapt to the constant tide of challenges and opportunities.

  Research shows that the highest performing organizations pay a lot of attention to their organizational culture. In fact, they work very hard at consciously creating and maintaining their culture and they use it as a competitive advantage to attract, engage, retain and develop the talent needed to achieve the aggressive goals and objectives they face.

  Building a high performance culture is about unleashing the potential within your organization and creating a culture that is healthy, engaged, and productive; a culture that provides winning conditions for its leaders, employees, customers, and key stakeholders.
   

  Registration: In advance on-line, www.intersol.ca or call (613) 230-6464 ext 114

  Time: 8:30am – 12:00pm

  Location: 205 Catherine Street, Suite 300, Ottawa ON K2P 1C3

  Cost:Complimentary

  Optional: Individual Values Assessment - $50

  Save the date: Wednesday, November 23, 2011

   

• Negotiating with Integrity

  2 day Workshop -- Price: $995  taxes extra

  To Register or for more information please Contact us

  Strategic Objective

  Negotiating with Integrity enhances the participant’s ability and confidence in negotiating positive, productive and mutually satisfying outcomes with others. This is achieved through a program of review, explanation and discussion of the “how to” elements of negotiation and through opportunities for experiential learning.

  Learning Objectives

  Participation in this workshop will enable you to...

  • be able to describe and demonstrate key behaviours conducive to successful negotiations;
  • understand how the process of negotiation can be applied to everyday encounters as well as for particularly significant situations;
  • be able to create a climate conducive to productive negotiation;
  • understand the characteristics and application of three different negotiation styles and four different negotiation strategies;
  • be able to prepare for and work through the negotiation cycle;
  • be able to manage difficult negotiation situations.

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  Overview

  We are all constantly negotiating and managing conflict throughout our professional and personal lives. As organizations become less hierarchical, less based on positional authority, and less based on clear boundaries of responsibility, conflict – or at least differences – will become an even greater component of the organization’s climate.

  Learn to negotiate for mutual gain. Honestly reveal your agenda through clear communication and increase confidence levels. Establish an atmosphere of trust; exercise judgment, tact and common sense. In this workshop you will learn how to define issues, prioritize values and understand the diverse goals at play—so that you can identify the critical elements, establish parameters and negotiate on an even basis. Understand the external factors influencing decisions, and discover how to exchange offers and compromise proposals that result in mutually successful negotiations. Most importantly, learn not to defeat the other party but rather craft a result that will make you both happy.

  Topics include, but are not limited to…

  Program Purpose and Objectives

  • the negotiation grid
  • the nature of win-win negotiations
  • win/lose situations

  Negotiation Strategies

  • principled vs. positional negotiation
  • creating a climate for negotiators
  • characteristics of effective negotiators

  The Negotiating Process: A Macro View

  • tasks in negotiating
  • negotiation preparation worksheet
  • negotiator as listener
  • self-test on listening skills

  Negotiating Tips

  • behaviours and actions to avoid in negotiation
  • managing difficult negotiation situations and behaviours
  • dealing with anger
  • influencing others
• SDI Certification Workshops

  To Register or for more information please Contact us

  Overview

  The SDI® is a Relationship Awareness® instrument that gives organizations and individuals the tools they need to build more effective relationships. It helps them sustain those relationships - not just when things are going well, but also in conflict. Relationship Awareness is non-judgmental. It emphasizes a person's strengths in relating to others and suggests how those strengths can improve and sustain effective work relationships.

  The SDI is unique because it gets at the motivation behind behaviours. Unlike "behavioural" assessments that reflect "what" a person does, the SDI will complement those instruments by helping people understand "why" they behave as they do. People are challenged to consciously choose behaviours that will enable them to influence people who think, behave and communicate in different ways.

  SDI Workshops are offered for individuals, for intact and cross-functional teams, for executives and managers, and for sales and client service professionals.

  The Level I and Level II SDI Certification workshops are a unique offering to prepare individuals, trainers or consultants to facilitate workshops with the SDI flagship tool.

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  Level I Certification Workshop

  This is a two-day Certification course which prepares individuals to facilitate workshops with the SDI flagship tool. Participants will learn the core concepts of Relationship Awareness and practice effective techniques for facilitating SDI sessions.

  2 Days, Price: $1,295 per participant including workbook  -- taxes extra

   

  Level II Certification Workshop

  This two-day course is for Level I Certified Facilitators who want to take their learning to a higher level while networking with fellow experienced facilitators. Participants will delve deeper into the varied business applications of the full suite of tools, and learn advanced applications in conflict prevention, performance coaching, career management, 360-degree feedback and more.

   

  2 Days, Price: $1,695 per participant including workbook -- taxes extra

• Strategic and Operational Planning

  2 Day Workshop -- Price: $995  taxes extra

  To Register or for more information please Contact us

  Strategic Objective

  This course will provide experienced managers with advanced strategic planning knowledge, skills and tools, which further enhances their capacity to engage their people in planning and contributing to organization performance.

  Learning Objectives

  Participation in this workshop will build naturally on participant’s prior experience, enhancing their ability to…
  • Diagnose needs and expectations for strategic and operational planning. This includes determining the relevance, timeliness and effectiveness of methodologies;
  • Design and prepare tools for a strategic and operational planning session;
  • Select from a range of strategic and operational planning process tools to address specific planning requirements.

  Overview

  The focus of the workshop is to provide managers with the skills and knowledge necessary to think and plan strategically, (both in the long and short term), in order to produce superior organizational performance.

  Topics will include, but are not limited to…

  Overview of Strategic Planning:

  • Why develop strategy;
  • Leadership, organizational performance and planning;
  • An Appreciative Approach to planning;
  • Purpose of planning;
  • Framework for strategic planning;
  • Pitfalls of planning.

  Tools for Environmental Scanning:

  • Define the organization mandate;
  • Conduct an environmental scan:

  o SWOT Analysis;
  o Organization Diagnostic;
  o Trend Analysis;
  o Stakeholder Analysis.

  Tools to Establish the Organization’s Purpose:

  • Establish the organization’s mission;
  • Create the future vision;
  • Organizational values.

  Tools to Develop Objectives:

  • What is a strategic objective;
  • Levels of planning;
  • SMART objectives.

  Tools for Operational Planning:

  • Process for establishing goals linked to mission and vision;
  • Develop Actions Plans;
  • Monitor plans;
  • Planning cycle.
   

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