This blog post was originally posted on Ottawa Business Journal website.
The global explosion of information technology and online activity is increasingly transforming our patterns of human interactions. A growing number of people are adopting new media habits and engaging in a new form of many-to-many dialogue in a way never before seen.
The availability of robust online engagement tools now provide a means of sharing information, fostering rich discussions, soliciting feedback and obtaining input into organizational decision-making - all online.